Grand Hyatt Hangzhou

$$$$||View on mapHangzhou, China28 Hu Bin Rd, Hangzhou, China, 310006|
8.8
GreatWe use reviews from our platform and Booking.com to highlight the best value.
|75 photos
Check rooms and rates
Check-in
Select date
Check-out
Select date
Rooms and Guests2 Guests, 1 room
We’ll open Booking.com in a new tab for fair comparison.
Grand Hyatt Hangzhou
28 Hu Bin Rd, Hangzhou, China, 310006·View on map
$$$$
Overall Score
Great · 324 reviews
8.8Great
Location9.7
Free WiFi9.5
Comfort9.2
Cleanliness9.1
Facilities9.0
Who stays here
Families37%
Couples20%
Groups15%
Solo15%

Overview

Overall Score
Great · 324 reviews
8.8Great
Location9.7
Free WiFi9.5
Comfort9.2
Cleanliness9.1
Facilities9.0
Who stays here
Families37%
Couples20%
Groups15%
Solo15%

5-star hotel on West Lake with direct views of the music fountain and rooftop garden

Location & Views

Grand Hyatt Hangzhou sits directly beside West Lake, a 5-minute walk from Longxiangqiao Subway Station. The hotel's striking curved façade maximizes views of the lake and the evening music fountain show. Guests can access the large outdoor rooftop garden for panoramic views of the fountain and lake.

Rooms & Club Lounge

Rooms at the Hyatt Hangzhou offer panoramic Lake or city views, with spacious interiors including a separate bathtub and shower. The Exclusive Regency Club lounge provides complimentary services, a dedicated terrace with full West Lake views, and a one-hour boardroom usage for business guests. The Grand Club on the 8th floor also offers a terrace with direct views of the musical fountain.

Dining

The hotel operates 7 restaurants and bars, including Hubin 28 which serves authentic Hangzhou cuisine and has received multiple awards. Breakfast options include a buffet with local specialties like scallion pancakes and wonton soup. The restaurant also offers made-to-order dishes and a selection of international flavors.

Wellness & Fitness

Grand Hyatt Hangzhou has a year-round indoor heated pool with a skylight ceiling, a poolside bar, and direct views of West Lake. The 24-hour fitness center is equipped with cardio machines, strength training equipment, Power Plate platforms, and TRX trainers. Guests also have access to a sauna, massage services, and a Health Club & Spa with various treatments.

Business & Events

The hotel provides a comprehensive business center with personalized secretarial services and multi-functional spaces for corporate and social events. Complimentary one-hour boardroom usage in the club lounge is available for business travelers. Concierge service offers customized guest services, and the property includes a 24-hour front desk and currency exchange.

  • Location: Steps from West Lake and Hubin shopping district
  • Rooms: Panoramic Lake or city views with separate bath and shower
  • Dining: 7 restaurants including award-winning Hubin 28
  • Wellness: Indoor heated pool with skylight and West Lake views
  • Business: Comprehensive center with personalized secretarial services
Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
The hotel offers a full breakfast at the price of CNY 198.0 per person. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Building
Number of floors:8
Number of rooms:462
Former name
hyatt regency hangzhou
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Club Twin Room
  • Max:
    4 persons
  • Bed options:
    2 Single beds1 King-size bed
  • Lake view
  • Private bathroom
  • Non-smoking
Private King Room
  • Max:
    3 persons
  • Bed options:
    1 King-size bed2 Single beds
  • Garden view
  • Private bathroom
  • Non-smoking
Deluxe Twin Room
  • Max:
    3 persons
  • Bed options:
    2 Single beds1 King-size bed2 Single beds
  • City view
  • Shower
  • Private bathroom
Show 2 more room typesLess

Facilities

Main facilities

Wi-Fi
Parking

Valet parking

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Massage

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Hiking

Services

  • Valet parking
  • Room service
  • Laundry

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Indoor swimming pool
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Pool with view

Room view

  • Garden view
  • City view
  • Lake view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Patio
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Media

  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about Grand Hyatt Hangzhou

💵 Lowest room price 119 £
📏 Distance to centre 2.3 km
✈️ Distance to airport 28.8 km
🧳 Nearest airport Hangzhou Xiaoshan International, HGH

Location

28 Hu Bin Rd, Hangzhou, China, 310006
Address
The address has been copied.
28 Hu Bin Rd, Hangzhou, China, 310006
Map view
28 Hu Bin Rd, Hangzhou, China, 310006
  • City landmarks
  • Nearby
  • Restaurants
Hubin Yintai
530 m
147 Nanshan Rd
Xihu Tiandi
530 m
Shopping Area
Li Xing famous Plaza
530 m
Shopping Area
Lung Cheung Garment city Market
530 m
Restaurant
28 Hubin Road
30 m
Restaurant
KaiYue DaTang Ba
10 m
Restaurant
JiangHu Qian Sushi HangZhou XiHu
220 m
Restaurant
Ristorante Mulinaccio
210 m
Restaurant
Zhi Wei Guan
430 m
Restaurant
JiaoYe Thai Restaurant
350 m
Restaurant
Pizza Hut
500 m
Restaurant
Ajisen Ramen
550 m
Restaurant
1921 Lake View Restaurant
600 m
Restaurant
Shankuijia Sushi Bar
650 m

Reviews of Grand Hyatt Hangzhou

8.8 /10
Great
324 reviews
Verified reviews  
Discover top-rated options through reviews we verify from our site and Booking.com.
#26 of 2,635 hotels in Hangzhou

FAQ about Grand Hyatt Hangzhou

Which attractions can we visit during our stay at the Grand Hyatt Hangzhou?
You can always visit one of the highly rated attractions, Li Xing famous Plaza, placed 650 meters from the Grand Hyatt Hangzhou. Other sights that are worth your while are the 10th-century spire-shaped Baochu Pagoda (2 km the property) as well as Orioles Singing in the Willows West Lake Park (about a 25-minute stroll away).
Should we expect an airport shuttle to bring us to the hotel?
Airport shuttle which will take you to the hotel with a 22-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Is there free parking in the 5-star Grand Hyatt Hangzhou hotel?
Yes, the 5-star Grand Hyatt Hangzhou hotel offers guests to park their cars at parking spaces for free.
Is there any public transport available next to the Grand Hyatt Hangzhou hotel?
The nearest bus station to the Grand Hyatt Hangzhou hotel is Qianwang Temple, set a mere 10 minutes' stroll away and the closest metro station is Longxiangqiao placed at a moderate distance from the property.
Are there any dining facilities close to Grand Hyatt Hangzhou?
Guests of Grand Hyatt Hangzhou can visit a nearby restaurant, Ajisen Ramen, for a taste of American cuisine or visit Bellagio Cafe Jia Chang Cai which offers Chinese specialties set 6 minutes' walk away.
Can I eat breakfast at the hotel?
Yes, guests can enjoy breakfast, served daily in the restaurant of the hotel.
What is check-in and check-out time at the 5-star Grand Hyatt Hangzhou?
Guests of the 5-star Grand Hyatt Hangzhou can check in from 15:00 to 23:59 and check out from 12:00.
What are the booking prices at the 5-star Grand Hyatt Hangzhou hotel?
The prices at the 5-star Grand Hyatt Hangzhou hotel start from $179.
What payment methods are accepted in the 5-star Grand Hyatt Hangzhou?
At the 5-star Grand Hyatt Hangzhou, guests can pay using Mastercard, Visa, and American Express as well as other payment methods.
What room types does the hotel comprise?
The hotel offers such room types as King Room, Twin Room, and Grand Suite.
Which facilities are offered in the rooms of the 5-star Grand Hyatt Hangzhou?
Most rooms of the 5-star Grand Hyatt Hangzhou include a terrace and a work area as well as cable channels.
Does the 5-star Grand Hyatt Hangzhou feature any spa facilities?
At a wellness centre featured at the 5-star Grand Hyatt Hangzhou guests can receive such spa procedures as a hairdresser, body wraps, and pampering facials. Additionally, a steam room, a hot tub, and sauna facilities are offered on-site.
Do you have a pool at the 5-star Grand Hyatt Hangzhou hotel?
Yes, there is a swimming pool as well as a spa and a sauna at the 5-star Grand Hyatt Hangzhou hotel.
Check rooms and rates
Check-in
Select date
-
Check-out
Select date
Rooms and Guests2 Guests, 1 room